Contact
One address, and a person on the other end of it.
Email is how you reach us — support, sales, billing, a bug, or a question about your data. It goes to the person who builds and runs Partwright, not to a ticket queue, and every email gets a reply.
There is no phone line and no contact form. If you would rather not use email, say so in one and we will work out something that suits you.
Who you are contacting
Partwright is operated by BLIXTAR TECH S.R.L. — the company named in our Terms of Service.
Billing, refunds and payments
Paddle.com is our merchant of record: they take the payment, issue invoices and process refunds, and charges appear on your statement as BLIXTAR rather than as Partwright. Refund requests still start with an email to us — see the Refund Policy for what is covered and how it works.
Privacy and your data
Access to your data, corrections, and deletion go to the same address; our Privacy Policy sets out who controls it and how to complain if we get it wrong. If you are locked out of your account, write from any address and tell us which shop it is.